How to dispute in productive way. Watch short, but informative video from HBR. The Explainer: How Management Teams Can Have a Good Fight
Walk from "No" to "Yes"
William Ury, author of “Getting to Yes,” offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations — from family conflict to, perhaps, the Middle East.
конфликт, мир, соглашение, Уилиам, Юри